Política de privacidad

Privacy Policy

Brand relationship: Suppli-X is the customer-facing brand and online store operated by AVEGANDO AI LABS LLC.

1. Data Controller

The data controller responsible for personal data collected through www.suppli-x.com is:

AVEGANDO AI LABS LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: info@suppli-x.com

2. Data We Collect

When you visit our website or place an order we may collect:

  • Name, shipping and billing address, email, phone number.
  • Payment information (processed securely by our payment providers — we do not store full card details).
  • Order history and communication with our support team.
  • Technical data: IP address, browser type, device information, pages visited, referrer URL.
  • Cookies and similar technologies used for cart functionality, analytics, and marketing.

3. Purposes of Processing

  • To process and ship your orders.
  • To provide customer support and respond to enquiries.
  • To send order confirmations, shipping updates and, with your consent, marketing communications.
  • To improve our website and services through analytics.
  • To comply with applicable legal and tax obligations.

4. Sharing Your Data

We share personal data only with trusted service providers strictly as needed, including:

  • Shopify Inc. — e-commerce platform.
  • Stripe, Airwallex, PayPal — payment processing.
  • Our fulfillment partner — to ship your orders.
  • Email and analytics providers — for transactional emails and aggregated analytics.

We do not sell personal data to third parties.

5. International Transfers

Because our service providers are based in the United States and other countries, personal data may be transferred internationally. We use contractual and technical safeguards appropriate to each jurisdiction.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, to withdraw consent at any time, and to lodge a complaint with your local data protection authority. To exercise any of these rights contact us at info@suppli-x.com.

7. Data Retention

We keep personal data only as long as necessary for the purposes above and to comply with legal and tax obligations (typically up to 7 years for transactional records).

8. Cookies

We use cookies to operate the site, remember your cart, analyse traffic and, with consent, for marketing. You can manage cookies through your browser settings; disabling them may affect site functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at www.suppli-x.com/policies/privacy-policy with the latest update date.